At pk367, we treat your personal information with the same care we bring to delivering a world-class betting and casino experience. This Privacy Policy explains exactly what data we collect from Pakistani players, how we use it, who we share it with, and what rights you hold over your own information.
Six core principles that shape how pk367 handles every piece of data you entrust to us.
All data transmitted between your device and pk367's servers is protected using TLS 1.3 encryption. Stored personal data is encrypted at rest using AES-256. Your login credentials are never stored in plain text — they are hashed using industry-standard algorithms.
pk367 does not sell, rent, or commercially trade your personal information to any third party — ever. Data is shared only with authorised service partners (payment processors, KYC providers, game suppliers) strictly on a need-to-know basis under binding data protection agreements.
Personal data collected by pk367 is used only for the purpose for which it was collected — account management, KYC verification, payment processing, fraud prevention, and customer support. We do not repurpose data for unrelated commercial activities without your explicit consent.
pk367 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by our international gaming licence obligations. Account data is retained for a minimum of 5 years post-closure for anti-money laundering compliance. Inactive account data is regularly reviewed and deleted.
You have the right to know exactly what data pk367 holds about you. At any time, you may request a complete copy of your personal data in a portable, machine-readable format. We aim to respond to all Subject Access Requests within 30 calendar days of receipt.
If any personal information we hold about you is inaccurate, incomplete, or out of date, you may request a correction at any time. Where pk367 has no legal obligation to retain specific data, you may also request its deletion — and we will action that request within 30 days.
1.1 pk367 is an online sports betting and casino platform operated under an international gaming licence framework, accessible at pk367.pro. For the purposes of this Privacy Policy, pk367 acts as the data controller in respect of personal data collected from registered players and website visitors.
1.2 As data controller, pk367 determines the purposes and means of processing personal data collected through the platform. Where third-party service providers process data on our behalf, they do so as data processors under contractual obligations that meet the standards of applicable data protection law.
1.3 This Privacy Policy applies to all personal data collected by pk367 in connection with the operation of the pk367.pro website and all associated services, including sports betting, live casino, slot games, customer support interactions, and promotional communications directed at users in Pakistan and all other jurisdictions in which pk367 operates.
2.1 pk367 collects personal data in two broad categories: data you provide directly, and data collected automatically through your use of the platform.
2.2 Data you provide directly includes:
2.3 Data collected automatically includes:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, DOB, CNIC, passport | KYC verification, age check |
| Contact Data | Email, mobile number, address | Account management, support |
| Financial Data | JazzCash number, bank details, TX history | Payment processing, AML compliance |
| Technical Data | IP address, device ID, browser | Fraud prevention, security |
| Usage Data | Bet history, game sessions, logins | Service improvement, responsible gaming |
| Communications Data | Support chat, email content | Customer service, dispute resolution |
3.1 pk367 collects personal data through the following channels and mechanisms:
3.2 pk367 does not collect sensitive personal data such as biometric data, health information, political opinions, or religious beliefs, except where expressly required for responsible gaming purposes (e.g., where a player voluntarily discloses health information in connection with a self-exclusion or problem gambling support request).
4.1 pk367 processes personal data on the following lawful bases, each of which applies to specific categories of processing activity:
5.1 pk367 uses the personal data it collects for the following specific purposes:
5.2 pk367 does not use automated decision-making (including profiling) in ways that produce legal or similarly significant effects on players without providing a meaningful human review mechanism. Our fraud detection and responsible gaming monitoring systems flag Accounts for human review — automated flags alone do not result in Account closures.
6.1 pk367 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share personal data only in the following limited circumstances:
7.1 pk367 uses cookies and similar tracking technologies to operate the platform effectively, enhance your experience, and support our security and analytics functions. Cookies are small text files stored on your device by your browser when you visit pk367.pro.
7.2 pk367 uses the following categories of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, CSRF protection | No — essential for platform function |
| Functional | Language preferences, display settings, responsible gaming tool states | Yes — disabling may reduce functionality |
| Analytics | Aggregate usage statistics, page performance, navigation path analysis | Yes — via Cookie Settings |
| Fraud Prevention | Device fingerprinting, bot detection, multi-account detection | No — required for security compliance |
7.3 pk367 does not use third-party advertising cookies or behavioural targeting cookies that track your activity across other websites. Analytics data is used exclusively for internal platform improvement purposes.
7.4 You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain platform features. Strictly necessary and fraud prevention cookies cannot be disabled without preventing you from using the pk367 platform.
8.1 pk367 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to applicable legal, regulatory, and licensing retention obligations. The following indicative retention periods apply:
8.2 On expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.
9.1 pk367 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, pk367 will notify affected players without undue delay and in accordance with the notification requirements of our licensing authority. We will also take immediate steps to contain the breach and prevent recurrence.
10.1 As a pk367 player, you hold the following rights in respect of your personal data. To exercise any of these rights, contact pk367's data team using the details in Section 16:
10.2 pk367 will respond to all data rights requests within 30 calendar days. Where a request is complex or where a high volume of requests is received simultaneously, pk367 may extend this period by a further 60 days, providing advance written notice of the extension and its reasons.
10.3 pk367 will not charge a fee for responding to data rights requests except where requests are manifestly unfounded or excessive, in which case pk367 reserves the right to charge a reasonable administrative fee.
11.1 pk367 strictly prohibits use of the platform by persons under the age of 21. The platform does not knowingly collect personal data from minors. Age verification is conducted during registration and through the KYC process for all registered players.
11.2 If pk367 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant Account, delete the collected personal data, and return any deposits made to the originating payment method. pk367 cooperates with relevant child protection authorities and parental control tool providers.
11.3 Parents and guardians who believe their child may have registered an account on pk367 should contact customer support immediately at [email protected]. Such reports are treated with the highest priority.
12.1 pk367 operates under an international gaming licence framework and makes use of third-party technology partners whose servers may be located in multiple jurisdictions. As a result, your personal data may be transferred to and processed in countries outside Pakistan.
12.2 Where personal data is transferred internationally, pk367 ensures appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections provided under this Privacy Policy. Such safeguards include:
12.3 By using the pk367 platform, you acknowledge that your personal data may be transferred internationally in the manner described in this section, subject always to the protections described above.
13.1 pk367 may send you promotional communications, including bonus offers, seasonal promotions, PSL cricket betting specials, and platform updates, by SMS, email, and in-platform notification, subject to your marketing preferences.
13.2 You may opt in to or opt out of marketing communications at any time through your Account Settings under the "Communication Preferences" section. You may also opt out by replying STOP to any promotional SMS, by clicking the unsubscribe link in any promotional email, or by contacting customer support.
13.3 Regardless of your marketing opt-out status, pk367 will continue to send you transactional and service communications that are necessary for the operation of your Account — including deposit confirmations, withdrawal notifications, security alerts, and policy change notifications. These communications are not subject to opt-out.
13.4 pk367 does not share your contact details with third-party advertisers for the purpose of sending you their marketing communications. All promotional communications you receive from pk367 originate from pk367 only.
14.1 The pk367 platform may contain references to or integrations with third-party game suppliers and payment processors. While pk367 takes care to engage reputable and contractually bound third-party partners, pk367 is not responsible for the privacy practices of these third parties.
14.2 Third-party game providers operate their own game servers and may collect limited technical data (such as player session identifiers and game round data) necessary to deliver game content. Their data handling practices are governed by their own privacy policies, which are available within each game's information panel.
14.3 Payment processors such as JazzCash and EasyPaisa operate under their own privacy policies and data protection obligations. Any data shared with payment processors is limited strictly to what is necessary to process your transaction.
15.1 pk367 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing activities, or the services we offer. The updated Privacy Policy will be published on this page with a revised effective date.
15.2 Where changes are material — meaning they meaningfully affect the way pk367 processes your data or the rights you hold — pk367 will notify registered players via their registered email address and via an in-platform notification displayed upon their next login, a minimum of 14 days before the changes take effect.
15.3 Your continued use of pk367 following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not accept the revised terms, you may close your Account by contacting customer support.
16.1 For all privacy-related queries, Subject Access Requests, data correction requests, erasure requests, or complaints regarding pk367's data handling practices, please contact our data team using the following details:
16.2 If you are not satisfied with pk367's response to a privacy complaint, you have the right to escalate the matter to the data protection supervisory authority applicable under pk367's international gaming licence framework. Details of the relevant supervisory authority will be provided in pk367's written response to your complaint.
16.3 pk367 takes all privacy complaints seriously. Our data team reviews every complaint independently and provides a written resolution. Where a complaint reveals a systemic data handling issue, pk367 will implement remedial measures and notify affected players accordingly.
Thousands of players from Karachi to Lahore trust pk367 with their data and their bets. Join them today.
Open Your pk367 AccountRead our other policy and information pages: